سياسة الشحن
1. Introduction
Welcome to Aldar Coffee. We are committed to providing you with excellent service, including prompt and reliable delivery of your purchases. This shipping policy outlines our shipping practices and procedures to ensure a smooth delivery experience.
2. Delivery Areas and Times
Local Delivery (Nasr City, Masr El-Gedida, and New Cairo)
For customers in Nasr City, Masr El-Gedida, and New Cairo, we offer expedited delivery directly from our branch. Orders placed before 10:00 PM will be delivered on the same day, while orders placed after 10:00 PM will be delivered the next day.
Nationwide Delivery (All Over Egypt)
For customers located outside Nasr City, Masr El-Gedida, and New Cairo, we partner with to ensure timely and reliable delivery. Deliveries to all other regions in Egypt typically take between 2 to 5 working days.
3. Shipping Rates
Local Delivery (Nasr City, Masr El-Gedida, and New Cairo
Nationwide Delivery (All Over Egypt)
4. Order Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
5. Shipping Confirmation and Order Tracking
Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number. You can track the status of your order using the provided tracking number on the Bosta website.
6. Shipping Restrictions
Please note that we currently only ship to addresses within Egypt. We do not ship to P.O. Boxes or international addresses.
7. Delivery Issues
If there are any issues with your delivery, such as delays or lost packages, please contact our customer service team at [Your Contact Information] for assistance. We will work with Bosta to resolve the issue as quickly as possible.
8. Contact Us
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at:
Aldar Coffee
82 Hassan Al Ma'mon street, Nasr City, Cairo
Support@aldar.coffee
01274666444
9. Policy Updates
We reserve the right to update this shipping policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
Thank you for choosing Aldarcoffee